Privacy Policy

Gold Coast Prestige Detailing is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By using our services or visiting our website, you agree to the terms of this Privacy Policy.

We may collect the following types of personal information:

Full name
Contact information (phone number, email address)
Residential or service address
Vehicle details (make, model, registration number)
Payment details (only for processing, not stored)
Any other information you provide to us directly or indirectly

We may collect your personal information when you:

Book a service through our website, phone, or social media
Communicate with us via email, text, or phone
Use our mobile detailing services
Participate in surveys, promotions, or provide feedback

We collect your information to:

Provide and manage our mobile car detailing services
Schedule and confirm appointments
Process payments and issue invoices
Communicate with you regarding your booking or service
Improve our customer service and operations
Comply with legal obligations

We do not sell your information. We may share your personal information with:

Payment processors or service providers (e.g., Square, Stripe)
IT and website hosting providers
Regulatory authorities if required by law

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure digital storage and limited access to sensitive information.

We may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect from the date of posting.